EXCELLENT ENGLISH COMMUNICATION SKILLS ARE MANDATORY
- Job Details: Customer Support Executive
- Process: Premium US Voice Process
- Salary: ₹33,000 - ₹35,000 per month CTC
- Location: Mohali
- Experience: Freshers & Experienced
- Qualification: 12th Pass & Above
- Working Days: 5 Days Working
- Week Off: Rotational
- Shift: Rotational Night Shift
- Work Location: Mohali - Work From Office Only
- Joining: Immediate
Job Overview:
We are hiring Customer Support Executives for a Premium US Voice Process. The role involves assisting US customers over the phone, understanding their concerns, and providing skilled and timely support.
Candidates should have excellent English communication skills and a professional approach toward customer handling.
- Key Responsibilities
- Customer Support:
- Handle customer calls and assist with their queries.
- Issue Resolution:
Understand customer concerns and provide appropriate solutions. confidently and professionally with US customers.
- Customer Experience: Maintain a polite, helpful, and customer-focused approach.
- Process Compliance: Follow company processes and maintain required service standards.
Candidate Requirements:
- English Skills: Excellent English communication skills are mandatory.
- Education: Minimum 12th Pass
- Experience: Freshers and experienced candidates are welcome.
- Shift: Comfortable working rotational night shifts. communication, listening, and customer-handling skills.
- Joining: Immediate joiners preferred.