Legal & Retention Executive

Location: Kazhakuttom / Attingal

Employment Type: Full-Time

Salary: ₹15,000 – ₹20,000 per month (Negotiable based on experience)

Job Summary

We are looking for a dedicated and proactive Legal & Retention Executive to support our legal operations and employee engagement initiatives. This dual-purpose role involves handling day-to-day legal/compliance matters, managing working kit retrievals and guarantee cheque collections, as well as engaging with doorstep car wash partners to resolve issues, reduce attrition, and improve retention.

Key Responsibilities

Legal & Compliance Support:

- Assist the Legal Advisor in managing everyday legal, compliance, and operational matters.
- Coordinate working kit retrieval from car washing partners upon contract completion or termination.
- Follow up on guarantee cheque collection, verification, and payment-related issues.
- Draft, review, and maintain legal documents, agreements, notices, and case records.
- Coordinate with car washing partners, franchisees, internal departments, police stations, and statutory authorities as required.
- Support dispute resolution, collections, and recovery procedures.

Worker Engagement & Retention:





- Regularly communicate with car wash partners/workers to understand and resolve operational or personal concerns.
- Identify root causes of worker attrition, absenteeism, and inactivity.
- Follow up with inactive or at-risk workers to retain and reactivate them.
- Conduct exit interactions to analyze reasons for leaving and maintain grievance records.
- Prepare daily/weekly retention, attrition, and legal compliance reports.
- Suggest operational improvements to prevent recurring worker issues.

Requirements & Qualifications

- Education: Graduate degree; Law degree (LLB) preferred.
- Experience: 1–3 years of experience in Legal Operations, Collections/Recovery, HR Engagement, or Franchise Support.
- Languages: Fluency in Hindi and Malayalam is mandatory; proficiency in English is required.

Solid communication, counselling, negotiation, and conflict-resolution skills.

Proficiency in Microsoft Office and legal/employee documentation.

- High level of integrity to handle confidential company records and legal matters.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Paid sick time
- Provident Fund

Work Location: In person

📌 Legal & Retention Executive (Kazhakkoottam)
🏢 Pexa Car Care
📍 Kazhakkoottam