Emithram is a digital service centre operating in Ernakulam, Kerala. We function as a local Common Service Centre (CSC), similar in spirit to the Akshaya network, by acting as a single point of access for a wide range of government and utility services.

Our centre helps citizens and businesses with essential tasks such as applying for certificates (income, caste, residence), paying utility bills, completing Aadhaar-related services, booking tickets, and handling various other e-governance and B2C services. We are a tech-enabled office that bridges the gap between digital services and the people who need them, ensuring accessibility and convenience for the local community.

What we do:

- Government Services: Assisting with applications for various certificates, RTI filings, and welfare scheme registrations.
- Utility Payments: Handling water, electricity, and phone bill payments.
- Digital Seva: Aadhaar updates, passport applications, PAN card services, and railway ticket bookings.
- Insurance & Banking: Offering New India Assurance services, Jeevan Pramaan (life certificates), and money transfer facilities.

Who we are looking for:
We are hiring a reliable and customer-focused individual to join our Ernakulam office. The ideal candidate will be comfortable using computers,



have valuable communication skills in Malayalam and English, and be eager to help people navigate these digital services. This is a great opportunity for someone who wants to work at the intersection of technology and public service

The Role:
We are looking for a reliable and proactive individual to join our team as a [Office Assistant]to works related to E -MITHRAM You will be responsible for supporting our daily operations and ensuring a smooth workflow in our office.

Key Responsibilities:

- Manage daily office operations and administrative tasks.
- Handle client inquiries and provide excellent customer service.
- Maintain accurate records and files (both digital and physical).
- Coordinate with team members and support management as needed.

Requirements:

- [e.g., Bachelor's degree or equivalent experience].
- [e.g., 1-2 years of experience in a similar role,freshers also].
- Strong communication skills in English and Malayalam.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.

What We Offer:

- A supportive and collaborative work environment.
- Competitive salary based on experience..

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Office Assistant (Palarivattom)
🏢 NRI CARE
📍 Palarivattom