International Customer Service Executive (Kolkata)

International Customer Service Executive (Kolkata)

09 Oct
|
Proclivity Digitech
|
Kolkata

09 Oct

Proclivity Digitech

Kolkata

Telesales Executive – International BPO

Company: Proclivity Digitech Pvt. Ltd.
Location: Kolkata

Job Summary:
Proclivity Digitech Pvt. Ltd. is hiring Telesales Executives for international sales processes. The role involves outbound calling, lead generation, customer handling, promoting company services, follow-ups, and achieving sales targets.

Key Responsibilities

- Make outbound calls to international customers and business prospects.
- Generate and qualify leads through telephone calls.
- Explain company products and services to prospective customers.
- Understand customer requirements and recommend suitable solutions.
- Handle objections, negotiate, and convert prospects into customers.
- Maintain regular follow-ups with interested prospects.
- Update customer and lead information in the CRM/system.
- Achieve daily, weekly, and monthly sales targets.
- Maintain professional communication with international customers.
- Follow company sales processes, calling guidelines, and quality standards.





Requirements

- Good English communication and convincing skills.
- Confident and professional telephone manner.
- Strong sales, negotiation, and objection-handling skills.
- Basic computer knowledge.
- Target-oriented and self-motivated.
- Ability to work in an international BPO environment.
- International BPO, telesales, B2B sales, or outbound sales experience is preferred.
- Freshers with excellent communication skills and a solid interest in sales can apply.

Job Details

Job Type: Full-time
Industry: International BPO / IT & Digital Services
Experience: Freshers / Experienced
Location: Kolkata
Shift: Rotational Shifts
Weekly Off: 6 days off per month – rotational
Salary: Fixed Salary + Incentives
Process: International Telesales

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 International Customer Service Executive (Kolkata)
🏢 Proclivity Digitech
📍 Kolkata

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