Sales & Back Office Executive

We are looking for an experienced and responsible Sales & Back Office Executive to handle customer communication, sales follow-ups and day-to-day back-office activities.

Key Responsibilities:

- Make calls to existing and potential customers and follow up on enquiries.
- Follow up with clients regarding quotations, orders, pending requirements and payments.
- Understand customer requirements and communicate them to the concerned team.
- Maintain regular follow-up records and customer details in Excel.
- Prepare quotations, invoices and other basic documents as required.
- Handle customer communication through phone calls, WhatsApp and email.
- Coordinate with customers, suppliers and internal team members.
- Maintain and update Excel sheets, records and databases.
- Assist with GeM,



tender and other online documentation when required.
- Perform general back-office and administrative work.
- Ensure timely follow-up on assigned tasks and customer enquiries.

Requirements:

- Good computer knowledge and basic MS Excel skills.
- Comfortable making calls and speaking with clients.
- Basic English communication skills.
- Hindi communication required; Marathi is an advantage.
- Good follow-up and coordination skills.
- Should be responsible, organised and willing to handle both sales and office work.
- Experience in a small or medium-sized business workplace will be preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales and Office Manager (Mumbai)
🏢 Prabhat Steel
📍 Mumbai