We are looking for enthusiastic and patient-friendly Tele-callers to join our IVF hospital team. The candidate will handle inbound and outbound calls, assist patients with appointments, provide basic information about hospital services, and ensure a smooth communication experience for patients and visitors.
Key Responsibilities
- Attend incoming patient calls professionally and courteously
- Make outgoing calls for appointment confirmations, follow-ups, and patient feedback
- Provide information regarding IVF, consultation timings, and hospital services
- Coordinate appointments with doctors and departments
- Maintain call records and patient details accurately
- Handle patient inquiries and direct calls to concerned departments when required
- Support front office and patient coordination activities as needed
- Ensure confidentiality of patient information
Eligibility Criteria
- Any Degree / Diploma
- Freshers are welcome to apply
- Good communication skills in hindi & english *
- Basic computer knowledge preferred
- Positive attitude and willingness to learn
Preferred Skills
- Polite and empathetic communication
- Positive listening and interpersonal skills
- Ability to handle patients calmly and professionally
- Team player with customer service mindset
Interested candidates can send their resume to:
Yaal Fertility Women's centre
747, Poonamalle High Road, Alagappa Nagar,
Kilpauk, Chennai - 600 125
Ph. No -73059 53348
Benefits:
- Provident Fund
Work Location: In person
📌 Tele-caller(Hindi) (Kilpauk)
🏢 YAAL FERTILITY AND WOMEN'S CENTRE
📍 Kilpauk
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