Customer Service- Email Process (Mumbai)

Customer Service- Email Process (Mumbai)

09 Oct
|
KnowledgeWorks Global
|
Mumbai

09 Oct

KnowledgeWorks Global

Mumbai

Job Description:

- To manage the entire end-to-end process of publication of journal articles and issues, i.e., from submission of articles for peer review to final issue publication. ( Emails)
- To provide written and verbal reports/feedback on journal performance.
- To notify Editorial Production management, Publishing and Editors of problems and/or delays in the Editorial review process and/or Production process.
- To suggest and implement means of improvement in the end-to-end process.
- Ensuring Master copy Production and Master copy Review
- Issue Compile/Build up Production
- Proof Reading
- Ensuring internal coordination and communication
- Tracking files through complete process & achieving production and quality targets
- Responsiveness to internal teams, maintaining MIS

Interested candidates email on - [email protected] or call on +91-XXXXXXXXXX

Pay: ₹250,000.00 - ₹500,000.00 per year

Advantages:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service- Email Process (Mumbai)
🏢 KnowledgeWorks Global
📍 Mumbai

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