1. Job Purpose

To generate and develop business opportunities in CHA, Customs Clearance, Freight Forwarding, EXIM and allied logistics services, prepare competitive quotations, coordinate with clients and internal teams, and support the organization in achieving revenue and business growth targets.

2. Key Responsibilities

A. CHA & EXIM Marketing

- Identify and develop new customers requiring Customs House Agent (CHA), customs clearance, freight forwarding and EXIM services.
- Generate business through direct marketing, client visits, references, industry contacts and other business development channels.
- Develop and maintain relationships with exporters, importers, manufacturers, traders, freight forwarders and logistics companies.
- Understand customer requirements related to import/export shipments, customs clearance, documentation and logistics.
- Regularly follow up with existing and prospective clients for new business opportunities.
- Maintain a database of prospective and existing customers and ensure systematic follow-up.
- Monitor competitor activities, market rates and customer expectations.

B. Quotation & Commercial Activities

- Prepare and submit accurate and competitive quotations for CHA, customs clearance, documentation, transportation, freight and other EXIM-related services.
- Obtain applicable rates from shipping lines, transporters, freight forwarders, port/CFS operators and other service providers.
- Ensure quotations clearly specify service scope, applicable charges, taxes, statutory charges and commercial terms.
- Negotiate rates and commercial terms with clients within approved company limits.
- Maintain a proper record of all quotations submitted and their status.
- Follow up on quotations and convert enquiries into confirmed business.




- Analyse quotation conversion rates and identify reasons for lost business.
- Ensure that quotations are commercially viable and aligned with the company's approved pricing policy.

C. Client Relationship Management

- Act as the primary point of contact for assigned clients for commercial and quotation-related requirements.
- Understand client shipment volumes, routes, commodities and service requirements.
- Conduct regular client meetings and visits to strengthen business relationships.
- Resolve commercial queries and coordinate with operations for service-related concerns.
- Obtain customer feedback and identify opportunities for additional services.

D. Coordination with Operations

- Coordinate with CHA/Customs, Documentation, Operations, Accounts and Transport teams to ensure accurate costing and quotations.
- Verify operational feasibility before committing rates or service timelines to customers.
- Communicate confirmed business and agreed commercial terms to the concerned operational team.
- Ensure proper handover of new accounts from marketing to operations.

E. Business Development & Reporting

- Achieve monthly and quarterly business development and revenue targets.
- Maintain a pipeline of prospective customers and expected business.
- Prepare daily/weekly/monthly reports covering:
- New enquiries received
- Quotations submitted
- Follow-ups made
- Quotations converted
- Business lost
- Recent clients acquired
- Expected revenue




- Track quotation conversion and customer-wise business performance.
- Provide market intelligence and competitor pricing feedback to management.

4. Required Skills & Competencies

- Strong knowledge of EXIM and CHA business processes.
- Understanding of customs clearance procedures and related documentation.
- Knowledge of import/export logistics and freight-related services.
- Strong sales, negotiation and business development skills.
- Ability to prepare commercial quotations and perform basic costing.
- Good communication and client-handling skills.
- Strong follow-up and relationship-management capabilities.
- Good working knowledge of MS Excel, Word and email communication.
- Ability to work under business targets and deadlines.
- Commercial awareness and analytical ability.

5. Qualification & Experience

Qualification: Graduate in any discipline. Diploma/Degree in Logistics, Supply Chain Management, International Trade or related field will be preferred.

Experience: 2–5 years of relevant experience in CHA, Customs Clearance, Freight Forwarding, EXIM, Logistics Sales or related business development.

Candidates with an established client network in the EXIM/CHA sector will be preferred.

6. Key Deliverables

The position will be primarily responsible for:

- Generating new EXIM/CHA business.
- Preparing competitive and accurate quotations.
- Converting quotations into confirmed business.
- Maintaining and expanding the client base.
- Achieving assigned revenue and business-development targets.
- Providing accurate market and competitor information.
- Ensuring smooth coordination between clients and internal operations.
- Maintaining complete and timely sales/quotation records.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Executive / Sr. Executive – CHA Marketing & Quotation (Bhopal)
🏢 SEA ASIA SHIPPING SERVICES
📍 Bhopal