- Monitor and manage daily batch processing activities in Mainframe production environments
- Analyze and resolve batch job failures abends and scheduling issues within agreed SLA timelines
- Perform job restarts reruns and recovery activities using Control M CA7 ESP or equivalent schedulers
- Review JCL SYSOUT and spool outputs to identify root causes and implement fixes
- Coordinate with application database infrastructure and business teams during critical production incidents
- Ensure successful execution of end of day end of month and critical business batch cycles
- Raise track and resolve incidents and change requests through ServiceNow
- Conduct trend analysis on recurring failures and recommend automation or process improvements
- Prepare operational reports batch status updates and incident summaries for stakeholders
- Support disaster recovery testing workplace validations and release deployments
- Maintain operational documentation SOPs and knowledge base articles
Technical Requirements:
- Mainframe Batch Monitoring
- Control M CA7 ESP Scheduler
- IBM z OS
- JCL Job Control Language
- SDSF JES2 JES3
- TSO ISPF
- Incident Problem Management
- ServiceNow
- Batch Scheduling and Production Support