Business Development & Client Relations Executive (Royapettah)

Business Development & Client Relations Executive (Royapettah)

09 Oct
|
Vedita Ventures
|
Royapettah

09 Oct

Vedita Ventures

Royapettah

Role Summary

Create meaningful business conversations with new and existing clients for Vedita Ventures. The role combines new-lead calling, lead follow-up, and client relationship building to identify genuine requirements across Recruitment, HR Consulting, Training, and HR Advisory.

The approach is consultative—not hardcore selling—with a focus on understanding business needs, building trust, and creating relevant opportunities, aligned with Vedita Ventures’ vision of redefining HR as Human Relations, not Resources.

KRA: Task / Activities

- Make outbound calls to new leads and introduce relevant Vedita Ventures services.
- Follow up with existing leads and nurture qualified prospects towards business discussions.
- Build relationships with existing clients through regular engagement, feedback and review calls.
- Identify new requirements, referrals and repeat business opportunities from existing clients.
- Maintain accurate CRM/lead records, follow-up schedules and prospect updates; coordinate qualified opportunities with the internal team.

KPI: Performance Metrics

- Qualified Lead Conversion: 8–10% starting benchmark; target 10–15% as the process matures.
- Meeting / Requirement Conversion: 20–25% starting benchmark; target 25–30%.
- Proposal-to-Closure:



15–20% starting benchmark; target 20–25%.
- Client Satisfaction: 80%+ initially, target 85–90%+;
- Follow-up & CRM Discipline: 90%+ initially, progressing towards 95%+.
- Meaningful Conversations: approximately 40–50 per day as an activity benchmark, not a standalone performance KPI.
- KPI weighting to be reviewed after 3–6 months based on actual funnel data.

Required Skills

- Strong spoken English with valuable listening, questioning, and relationship-building skills; Tamil and/or Hindi is a value-add.
- Comfortable with outbound calling, lead follow-up and consultative conversations with business owners/decision-makers.
- Basic CRM, Excel/Google Sheets and lead-tracking skills, with the ability to identify and communicate genuine business requirements.

Preferred skills

- B2B or service-based sales / telecalling experience, preferably in HR, recruitment, consulting, training, or professional services.
- Experience working with business owners, founders or decision-makers and nurturing warm leads.
- Exposure to referrals, repeat business, client engagement or relationship-led selling.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Business Development & Client Relations Executive (Royapettah)
🏢 Vedita Ventures
📍 Royapettah

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