We are looking for a Front Office Executive to manage the day-to-day front office activities of our company. The role involves welcoming and assisting customers, handling enquiries, presenting and explaining products displayed at the showroom, supporting sales activities, maintaining documentation, and assisting with basic operational and administrative tasks.

The ideal candidate should have good communication and interpersonal skills, a professional and pleasant personality, and the ability to handle customers confidently while supporting the sales and operations team.

Key Responsibilities

Manage the reception/front office and ensure a qualified and welcoming environment.

Attend incoming calls, messages, and customer enquiries promptly.

Understand customer requirements and direct them to the appropriate sales/technical team when required.

Maintain visitor and enquiry records.

Maintain and organize product displays, samples, catalogues, and promotional materials.

Explain products,



features, specifications, applications, and benefits to customers.

Give effective sales pitches and presentations based on customer requirements.

Generate and follow up on customer enquiries in coordination with the sales team.

Support the sales team in converting walk-in and showroom enquiries into sales.

Maintain proper records of leads, quotations, follow-ups, and customer interactions.

Coordinate with internal departments for required documents and information.

Assist the operations team with day-to-day coordination and administrative activities.

Educational qualification : Any degree

Employment type : Full time

location : Vytla, Ernakulam

Industry Type : Construction

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Front Office Executive (Receptionist) (Vyttila)
🏢 2B Tradelinks
📍 Vyttila