Job Purpose

To independently manage and grow the IT Skill Development Center, ensuring smooth day-to-day operations, quality training delivery, student enrollment and retention, placement support, staff performance, and achievement of business and training targets.

Key Responsibilities

- Manage the overall operations and administration of the skill development center.
- Achieve student enrollment, revenue, training, and placement targets.
- Develop local outreach strategies for student mobilization and admissions.
- Coordinate with schools, colleges, corporates, NGOs, government departments, and community organizations for training opportunities.
- Supervise trainers, counselors, mobilizers, and support staff.
- Prepare and monitor staff schedules, attendance, performance, and productivity.
- Ensure high-quality delivery of IT and employability skill-development programs.
- Monitor student attendance, assessments, course completion, and certification.
- Maintain training-center records, MIS, documentation, and compliance requirements.
- Organize seminars, workshops, career counseling sessions, job fairs, and student engagement activities.
- Coordinate with placement teams and employers to facilitate student placements and internships.
- Handle student/parent queries, grievances, and escalations professionally.
- Monitor infrastructure, computer labs,



internet connectivity, equipment, and learning resources.
- Track center-level KPIs and submit regular reports to management.
- Ensure adherence to organizational SOPs, training standards, and government/project guidelines where applicable.
- Identify opportunities for current courses, partnerships, and expansion of the center.

Key Performance Indicators (KPIs)

- Student enrollment and admissions
- Revenue/target achievement
- Student attendance and retention
- Course completion and certification rate
- Placement/internship percentage
- Trainer productivity and performance
- Student satisfaction
- Industry/institutional partnerships
- Center operational efficiency
- Compliance and reporting accuracy

Required Skills

- Strong center/branch management skills
- Excellent communication and interpersonal skills
- Team leadership and staff management
- Student counseling and mobilization
- Knowledge of IT skill-development programs
- Basic understanding of digital marketing and local outreach
- MIS/reporting and MS Office/Google Workspace proficiency
- Target-oriented and problem-solving approach
- Ability to build relationships with institutions and employers

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Center Manager (Ludhiana)
🏢 TechCADD Computer Institute
📍 Ludhiana