Join Our Team

Don't Just Dream, Do it With Us

We Believe in

Action. Community. Quality.

At Cityfurnish, we're building an on-demand furniture and appliances startup that is delighting many customers across India with quality products and an obsession with keeping customer service levels ridiculously high. We offer you an exciting and challenging environment in which you can grow and thrive. We are offering you roles in which you will be fundamentally impacting the success of the company. At Cityfurnish, we are looking for people who are concerned about the customer at all times. We value creativity, hard work, initiative and radical ideas. If this sounds exciting to you, then come have a chat with us.

Life at Cityfurnish

Fun. Family. Learning.

If an exciting challenge is what gets you up in the morning and keeps you up at night, we should talk. Our offices are filled with doers like you. Want coworkers who are as committed, curious, and enthusiastic as you? Join our team.

We value

Expert insights

Bold ideas

Intellectual courage

Creativity

Our Locations:

- Delhi

- Bangalore

- Pune

- Gurgaon

- Mumbai

- Noida

- Hyderabad

- Ghaziabad

- Faridabad

- Hosur

- Chennai

Customer Support

Job Overview:





We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority.

Responsibilities:

- Manage tickets and update customer information in the database during and after each call.

- Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.

- Convert Leads to current orders.

- Contact potential customers to showcase company products or services

- Follow-up on Interested Leads

- Negotiate prices and terms with customers

- Get the documentation done for the converted leads

- Work with other team members to ensure customer satisfaction

- Engage in problem-solving and process improvement.

Develop strategies to ensure judicial usage of resources and timely delivery
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Requirements

Educational Qualification : Graduation

Experience : 0 - 1 Year

Alternatively, you can drop your resume at [email protected]

📌 Customer Support (India)
🏢 Cityfurnish
📍 India