Key Responsibilities

1. End-to-End Loan Processing

- Handle the complete loan processing cycle from lead generation to final disbursement.
- Understand customer requirements and identify suitable loan products.
- Evaluate customer profiles based on income, employment/business details, CIBIL, ITR, banking transactions, property documents, and other eligibility parameters.
- Coordinate the complete documentation and verification process.
- Track each case closely from login to sanction and disbursement.
- Identify process delays and take timely corrective action.

2. Banking & Financial Institution Coordination

- Maintain strong skilled relationships with bank managers, credit teams, sales managers, operation teams, and other banking representatives.
- Coordinate with banks regarding login, documentation, verification, credit queries, approval, sanction and disbursement.
- Negotiate and coordinate wherever required to ensure smooth processing of eligible cases.
- Stay updated on bank policies, eligibility criteria, documentation requirements, and loan products.

3. Credit & Documentation Coordination

- Review customer documents before submitting cases to the appropriate bank.
- Coordinate with credit teams for queries and clarifications.
- Ensure timely submission of required documents.
- Handle documentation discrepancies and coordinate with clients for rectification.
- Follow up on legal, technical, valuation, verification and other applicable requirements.

4. Customer Relationship Management

- Meet and communicate with customers to understand their financial requirements.
- Explain the loan process, eligibility, documentation and timelines clearly.
- Handle customer queries and concerns professionally.
- Conduct client meetings and site visits whenever required.
- Maintain strong relationships with existing and prospective customers.

5. Business Development & Lead Generation





- Generate new business opportunities through professional networks, client references, market contacts and other approved sources.
- Develop and maintain relationships with potential customers and business partners.
- Identify opportunities for Personal Loan, Business Loan, Property Loan, Educational Loan and other applicable financial products.
- Convert qualified leads into successful loan cases.
- Bring new business and loan-processing opportunities to the organization.

6. Team Handling & Process Management

- Guide and supervise Executives, Telecallers and Field Executives involved in the loan process.
- Allocate and monitor leads and cases.
- Review daily follow-ups and pending cases.
- Support team members in handling customer and banking-related issues.
- Train junior team members on loan processing procedures and documentation.
- Monitor team performance and ensure cases move within the expected timelines.

7. Case Tracking & Follow-up

- Maintain a clear status of every active loan case.
- Follow up regularly with customers, bank representatives, credit teams and internal employees.
- Track cases through:
- Lead → Eligibility → Documentation → Login → Verification → Credit → Sanction → Legal/Technical → Disbursement
- Ensure no active case is left without proper follow-up.
- Escalate critical issues to management when required.Required Skills & Experience
- 10+ years of hands-on experience in Banking / Loan Processing / Financial Services.




- Strong practical knowledge of end-to-end loan processing.
- Proven experience handling cases independently from login to disbursement.
- Strong knowledge of banking procedures, documentation and credit processes.
- Established professional relationships with banking/financial institution representatives.
- Excellent customer-handling and negotiation skills.
- Strong team-management and leadership abilities.
- Good knowledge of CIBIL, income assessment, ITR, salary documents, banking statements and property-related documentation.
- Strong follow-up and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work under targets and manage multiple loan cases simultaneously.

Preferred Loan Process Experience

Experience in handling one or more of the following will be preferred:

- Personal Loans
- Business Loans
- Property Loans
- Loan Against Property (LAP)
- Educational Loans
- Home Loans
- Working Capital / Business Finance
- Overdraft / Credit Facilities

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Number and quality of loan cases generated
- Successful login and approval ratio
- Disbursement volume
- End-to-end case conversion
- New business generation
- Bank relationship management
- Team productivity
- Timely follow-up and case closure
- Customer satisfaction
- Quality and accuracy of documentation

What We Offer

- Competitive Salary Package
- Performance-Based Incentives
- Opportunity to take ownership of the complete loan-processing function
- Professional and growth-oriented work environment
- Opportunity to work with multiple banking and financial-service partners
- Career growth based on performance and experience

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid time off

Work Location: In person

📌 Senior Banking & Loan Process Executive (T. Nagar)
🏢 Vr Enterprises
📍 T. Nagar