Role Overview

We are looking for a proactive and organized Operations Executive to manage day-to-day service operations and coordinate between customers, mechanics, and internal teams to ensure smooth and timely service delivery.

Key Responsibilities

- Manage and monitor daily service bookings and operations.
- Coordinate with mechanics, service partners, and customers.
- Assign service requests and follow up on job status.
- Ensure timely arrival, service completion, and customer updates.
- Handle operational issues and coordinate for quick resolution.
- Maintain daily operational records, reports, and documentation.
- Track service performance, pending jobs, cancellations, and customer feedback.
- Coordinate with the Business Development and Customer Support teams.
- Identify operational gaps and suggest process improvements.
- Ensure company SOPs and service quality standards are followed.

Pay: ₹10,000.00 - ₹12,000.00 per month

Advantages:

- Cell phone reimbursement
- Work from home

Work Location: In person

📌 Operation Executive (Bhubaneswar)
🏢 Acceldrive india
📍 Bhubaneswar