Excellent Engineering Enterprises is looking for a Sales Coordinator to support the sales team by handling customer enquiries, quotations, order processing, follow-ups, documentation and coordination between customers and internal departments.

The ideal candidate should have good communication skills, strong follow-up ability and basic knowledge of CRM, MS Excel and sales coordination processes.

Key Responsibilities

- Coordinate with the sales team to ensure smooth day-to-day sales activities.
- Handle customer enquiries through phone, WhatsApp and email.
- Prepare and share quotations, proforma invoices and other sales documents.
- Follow up with customers regarding quotations, orders, payments and deliveries.
- Enter and update customer and sales information in the CRM system.
- Track enquiries, quotations, orders and pending follow-ups.
- Coordinate with the Sales, Accounts, Dispatch and Warehouse teams for order processing.
- Monitor order status and provide timely updates to customers.
- Maintain accurate sales records, reports and documentation.
- Prepare daily/weekly/monthly sales coordination reports.
- Support sales executives and managers with customer information and documentation.
- Coordinate with customers regarding product availability, delivery schedules and order requirements.
- Follow up on pending payments in coordination with the Accounts team.




- Ensure all customer requests and follow-ups are properly recorded and closed.
- Handle customer complaints or queries and coordinate with the concerned department for resolution.

Required Skills

- Good verbal and written communication skills.
- Good customer handling and follow-up skills.
- Basic knowledge of MS Excel and MS Office.
- Experience with CRM software is preferred.
- Ability to prepare quotations and maintain sales documentation.
- Good coordination and multitasking ability.
- Strong attention to detail.
- Ability to work with sales targets and deadlines.
- Positive attitude and willingness to learn.

Qualifications

- Any Bachelor's Degree / BBA / B.Com / equivalent qualification.
- 1–3 years of experience in Sales Coordination, Sales Support, Customer Support or related roles.
- Freshers with excellent communication and computer skills may also be considered.

Preferred Candidate

- Candidates with experience in industrial products, electrical products, engineering products, PPE, hardware or B2B sales will be preferred.
- Immediate joiners are preferred.
- Should be comfortable coordinating with multiple departments and customers.
- Should have valuable follow-up discipline and documentation skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales Coordinator (Peelamedu)
🏢 Excellent Engineering Enterprises
📍 Peelamedu