Helpdesk Executive (Raipur)

Helpdesk Executive (Raipur)

09 Oct
|
Elxer Communications Private
|
Raipur

09 Oct

Elxer Communications Private

Raipur

Key Responsibilities

1.Handle inbound and outbound customer calls related to broadband, internet, Wi-Fi, and other telecom services.

2.Understand customer concerns and provide appropriate information or solutions.

3.Register and track complaints, service requests, and support tickets in the CRM system.

4.Coordinate with technical and field teams for installation, troubleshooting, maintenance, and service-related issues.

5.Follow up with customers regarding complaint resolution, installation status, payment updates, and service requests.

Interested candidate's can share their resume/CV's on [email protected]/+91-XXXXXXXXXX

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Helpdesk Executive (Raipur)
🏢 Elxer Communications Private
📍 Raipur

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