Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
This is a client facing role within a Service Team setting, which will consist of analyzing, interpreting client requirements. The individual will work on all service and operational requests from a specific group of segments and will be responsible for the overall service experience for their segment clients.

He/she will be highly engaged in all areas of support and management relative to the activities of these specific segments.



The individual will focus on areas of client service relationship management, problem resolution, and process improvement. He/she are encouraged to be key contributors to a positive workplace environment and have a strong commitment to teamwork and shared success.

• Manage daily communications with internal and external parties to maintain and develop strong client relationships.
• Collaborate with internal & external groups to identify, analyze, and proactively resolve issues.
• Should be deadline & detail oriented to meet client requirement.
• Research and provide directions to various downstream teams to get the requests addressed and respond back to client with status on timely manner.
• Proactively review the volumes and assign the work items to the dedicated queues.
• They will be primarily working on gatekeeping and mailbox management for respective segments. Also work on low complex/

📌 Associate Specialist Client Service Management (Bengaluru)
🏢 Empower
📍 Bengaluru