Role Title

Head – Network performance analytics

Position No

Function

Corporate-Technology

Sub Function/ Vertical/ Department

COG - SNOC

Band

M4

Reports to Role (Position No)

Service, performance & OSS Head

Location

Hyderabad

Date of last update/approval

• Job Purpose (In one or two sentences)

SNOC is centralized technology operation centre responsible for FCAPS (Fault, Change, Accounting, Performance & Security) to serve Pan India mobility and enterprise customers across all technologies and domains through start of art tools, digital initiatives, well stitched processes and skilled people.

Network performance analytics vertical is responsible for onboarding, aggregation, collection, storage of network performance statistics across CORE, RAN, transmission, IP & Cloud in data lake and apply correlation with domain knowledge analytics to deduce actionable items. Generate business critical contractual documents pertinent to Field operations and RNA which are used for mandatory sign off before payments. Multiple aspects of job purpose are as follows -





• Accountable for managing the network performance data and statistics in data lake, ensure reliable storage and the efficacy of the data/counters, aggregate, churn and massage data to deliver actionable in-sights and intelligence.

• Responsible for continuous design, development, generation, validation and circulation of mobility network and enterprise services reports/statistics.

• Responsible to produce business critical cross pollinated dashboards in line with contractual agreements for PAN India (each circle). The efficacy of these reports, followed by signoff across circles is basis of their successful delivery and payments worth hundreds of millions.

• Uphold network experience expectation through highest quality of efficacy, consistency, digital mind-set and easy yet effective processes

• AI/ML-enabled performance intelligence – Lead the transformation of network performance analytics through

📌 VP - Network Performance Analytics (Hyderabad)
🏢 Vodafoneidea
📍 Hyderabad