Support Engineer (Bengaluru)

Support Engineer (Bengaluru)

09 Oct
|
Harrison AI
|
Bengaluru

09 Oct

Harrison AI

Bengaluru

What we’re about
At Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide.
Our mission is bold but straightforward: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high-quality care, no matter where they live.
Because while we’re building cutting-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve.
And we’re just getting started.

About Your Role
This Support Engineer (Teleradiology) role is a technical position within Harrison.ai's Service Excellence Squad. The role mainly supports Harrison.ai Services, which provides non-clinical services, including IT support, to Frontier Radiology, an affiliated US teleradiology practice.




This role is based in person in Bangalore, India, and works on a rotating shift roster that includes nights and weekends to provide 24/7 support across US hours.
You will provide non-clinical IT support to Frontier's radiologists, who deliver 24/7 teleradiology reads of critical diagnostic imaging studies across the United States. The focus is on Level 2 end user support with emphasis on rapid resolution of issues that directly impact patient care. This spans hardware (diagnostic workstations), business-as-usual SaaS applications, and specialised clinical systems including PACS, RIS, and Harrison.ai's AI applications and reporting software.
You will build relationships with radiologists and clinical teams, drive continuous improvement, and advocate for change. Technical downtime in teleradiology directly affects patient diagnosis and care, so you'll need to prioritise urgent clinical support requests and res

📌 Support Engineer (Bengaluru)
🏢 Harrison AI
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: support engineer (bengaluru) / bengaluru