Product Owner
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Job requirementsExperience Range: With at least 5 to 8 years of experience in CPQ product ownership, business analysis, or enterprise application delivery, including substantial hands-on expertise with Salesforce CPQ solutions Key Responsibilities:
• Lead root cause analysis for critical and recurring Salesforce CPQ incidents, ensuring resolution and implementing preventive measures to reduce future occurrences
• Prioritize and manage the CPQ product backlog, driving enhancements and process improvements based on business value, customer impact, and technical dependencies
• Engage with business stakeholders to gather requirements, assess impact, and translate needs into actionable product requirements, user stories, and acceptance criteria
• Investigate CPQ issues across product configuration, pricing, discounting, quoting, approvals, and downstream processes to identify and address underlying business and technical challenges
• Collaborate with technical teams to validate root causes, review proposed solutions,



and implement corrective actions for recurring production incidents
• Coordinate with development, QA, architecture, integration, and support teams to ensure timely resolution and successful deployment of CPQ enhancements
• Define, monitor, and report KPIs related to CPQ incidents, recurring defects, resolution times, and product stability to stakeholders
• Maintain up-to-date product documentation, process flows, RCA reports, and business requirements to support continuous improvement and compliance
Required Skills:
• Salesforce CPQ Custom Scripts
• Salesforce CPQ Multi-Dimensional Quoting
• Salesforce CPQ Advanced Approvals
• Salesforce CPQ Quote Templates
• Salesforce CPQ Contracts & Renewals
• Root Cause Analysis methodologies in Salesforce CPQ
• Incident and problem management tools for Salesforce CPQ
• CRM, ERP, and billing system integration using Salesforce CPQ APIs
Preferred Skills:
• Experience with Salesforce CPQ platform adminis

📌 Product Owner (Bengaluru)
🏢 Brillio
📍 Bengaluru