Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers
2) led by advantaged underwriting in insurance
3) to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly excellent company and are JUST GETTING STARTED.

Job Title: FlexFund Support Representative
Location: India
Workplace Type: Remote

Job Summary





The FelxFund Support Representative is responsible for supporting clients throughout the transaction lifecycle by addressing inquiries, managing order workflows, and ensuring data accuracy across systems. This role plays a key part in delivering a seamless client experience while identifying opportunities to improve processes and system performance .

What you’ll do as a FlexFund Support Representative:

• Provide support to clients by addressing inquiries and guiding them through processes.

• Analyze incoming requests and determine the most effective and appropriate solutions.

• Manage order workflows from creation to completion, ensuring timely processing and proper handling.

• Ensure accuracy of order details across internal systems.

• Identify, analyze, and report system bugs or operational issues based on daily workflow observations; ensure proper documentation and timely escalation.

• Communicate effectively with clients and internal teams to reso

📌 FlexFund Support Representative (India)
🏢 Porch Group
📍 India