Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, workplace and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The Learning & Development (L&D;) Manager is responsible for developing, implementing, and driving the hotel's learning, training, talent development, and organizational culture initiatives during the pre-opening phase and beyond. This role plays a critical part in building a highly skilled, service-oriented, and engaged workforce by ensuring all team members are fully trained, certified, and aligned with the hotel's brand standards prior to opening.




The L&D; Manager will partner closely with department heads to create a culture of continuous learning, operational excellence, guest-centric service, and leadership development while ensuring compliance with statutory, safety, and brand requirements.
Key Responsibilities
1. Pre-Opening Training Strategy & Planning
• Develop and execute the overall pre-opening learning and development roadmap.
• Create a detailed pre-opening training calendar covering all hotel departments.
• Identify training needs for each department based on manning plans and operational requirements.
• Coordinate with corporate and brand learning teams to implement mandatory brand training programs.
• Establish learning systems, policies, procedures, and training documentation before hotel opening.
• Prepare pre-opening learning budgets and track training expenses.

2. New Hire Orientation & Onboarding
• Design and deliver impactful induction and orientation program

📌 Learning & Development Manager (India)
🏢 Radisson Hotel Group
📍 India