• Achieve annual targets for Ocean, CH and Ship Green.

• Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.

• Promote all digital / Inland products for Hapag-Lloyd to our customers.

Responsibilities
• Evaluate customer potential and update Account Strategy.

• Continuously improve the customer portfolio by securing
new accounts and removing underperforming accounts.

• Work up on CH Optimus targets and drive Ship Green initiative
among customers.

• Ensure regular updates of all activities in Salesforce.

• Drive LKA customer performance and ensure Account plans updates.

• Prepare and conduct visits, report and follow-up on visits.

• Conclude contracts for MR customers (proposal, negotiation, closing)

• Record commitments (tender tracking/commercial)

• Drive CU business for foreign MRs and adhere to Push-Pull process.

• Selectively engage in TM discussions where relevant (e.g., tender guidance
and negotiations, special commodity market rates, etc.)





• Provide feedback on the market including rates, competition activities, market
conditions etc., to all relevant stakeholders.

• Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM.

• Provide explicit info to Sales Coordination regarding handover to Customer Service

Mandatory: Request you to please provide answers to the questions below as part of the shortlisting process (kindly attach your responses along with your resume).

• Describe a situation where you converted a new customer or won back lost business. What was your approach and what was the outcome?
• How would you increase market share in a territory where competitors are well established?
• Describe a successful negotiation that improved both customer satisfaction and business profitability.

Qualifications
• Bachelor’s degree/MPA

• 6 years industry experience in logistics industry. Focused on

📌 Senior Sales Execution (Chennai)
🏢 Hapag Lloyd
📍 Chennai