Business Development - Program Management & Business Analytics

Location: Mumbai

Function: Business Development

Industry: Banking, Digital Payments, Fintech

Experience: 3+ Years

About the Role

We are looking for a proactive and detail-oriented individual to support strategic initiatives across the digital payments ecosystem. The role involves working closely with banks, internal product teams, business stakeholders, and ecosystem partners to track project progress, drive partner enablement, monitor business performance, and generate actionable insights.

This position offers a unique chance to work on high-impact initiatives across UPI, merchant acceptance, acquiring banks, and emerging payment products while combining project management responsibilities with business analytics and reporting.

Exposure to AI, Generative AI, Machine Learning, or Data Analytics-driven business solutions, with the ability to leverage AI tools for business reporting, trend analysis, stakeholder communication, and productivity enhancement.

Role Mix:

• 60% Program & Stakeholder Management





• 40% Business Intelligence, Reporting & Revenue Analytics

Key Responsibilities

Project Management & Stakeholder Coordination (60%)

Project Tracking & Execution

• Support end-to-end execution of payment ecosystem initiatives across UPI, RuPay, IMPS, Credit Card on UPI, Credit Line on UPI, and other NPCI products.

• Track project milestones, implementation timelines, certifications, and production readiness across banking partners.

• Maintain project trackers, identify delays, and coordinate with stakeholders to drive timely resolution.

• Follow up on action items and ensure closure through regular governance calls and reviews.

Bank & Ecosystem Engagement

• Work closely with NPCI Business teams, Product teams, commercial banks, acquiring banks, payment aggregators, fintechs, and merchants.

• Support merchant acceptance and acquiring enablement programs by collaborating with product,

📌 Senior Associate Relationship Management (India)
🏢 National Payments Corporation Of India (NPCI)
📍 India