Responsibilities

· Handle inquiries and requests from customers and address their needs

· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

· Meet regularly with other team members to discuss progress and find recent ways to improve business

Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.

· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.

· Generate progress reports for clients and senior leaders within the organization

· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Required skills and qualifications

· Internship or professional experience in a sales or customer service role

· Ability to multitask and juggle several responsibilities simultaneously

· Strong written and verbal communication skills

· Excellent organizational skills and attention to detail

Skills:- Key account management, Client Management, Client Servicing and Customer Retention

📌 Account Manager (Delhi)
🏢 Ticker
📍 Delhi