09 Oct
|
SuperHuman Race
|
Mumbai
09 Oct
SuperHuman Race
Mumbai
About SuperHumanRace (SHR)
In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty
mission of making the world a better place, powered by human kindness, we started looking for our
answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data
to solve intersections. In working out these solutions, we discover the engineers, the architects, and
the authors that live and breathe deep inside the colorful fabric of society. We automate social
purposes for organizations and deliver impact-related insights to all of our users. At the core of the
SuperHumanRace is the belief that while good work is important and aspiring to make an impact is
necessary, it cannot be sustainable unless it is also fun!
About the role
We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary
role of the Client Engagement Lead is to implement SuperHumanRace's data platform for
multinational clients, focusing on CSR and ESG program management. This role involves setting
KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and
client satisfaction.
This is an excellent opportunity for someone who is a natural leader and works well with others,
especially in high pressure situations. As the Client Engagement Lead, you will work closely with our
ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.
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Key Responsibilities:
Selected Candidate’s day-to-day responsibilities include:
1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,
physical events, and panel discussions on the SuperHumanRace Platform.
2. Client Communications: Lead and manage communications with both existing and prospective
clients, ensuring effective engagement and relationship building.
3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the
platform, ensuring successful project execution.
4. Training and Development: Train peers, client teams, and partner teams on the functionalities of
the platform, ensuring comprehensive understanding and effective use.
5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant
stakeholders promptly and efficiently.
6. Marketing and Event Development Support: Assist with projects in marketing and event
development as needed, contributing to the overall success of these initiatives.
7. Data Management and Analysis: Establish data collection processes and set up necessary data
visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify
discrepancies.
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Qualifications:
● Experience: 0-3 years of experience in client engagement or project management.
● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a
related field. A Master's degree is a plus.
● Skills:
○ Solid project management skills with a proven track record of delivering complex
projects on time and within budget.
○ Excellent communication and interpersonal skills, with the ability to build and
maintain relationships with senior stakeholders.
○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and
familiarity with CSR and ESG reporting standards.
○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into
actionable insights.
○ Self-motivated and able to work independently, as well as part of a team.
Skills:- Client Management and Project coordination
📌 Client Engagement Specialist (Mumbai)
🏢 SuperHuman Race
📍 Mumbai