We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1. Handle outbound and inbound calls to customers located in various international regions.

2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.



Maintain professionalism and courtesy while communicating with customers at all times.

4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5. Document all customer interactions and transactions accurately in the company's database.

8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9. Adhere to all company policies, procedures, and compliance regulations.

Skills:- GGSN, KLM, Travel management, Customer Service, Interactive voice response and Voice processing

📌 Airline Travel Process (Pune)
🏢 Epiv Solution And Services
📍 Pune