Description

• Collaborate with stakeholders to understand requirements and translate them into technical solutions; • Design, develop, and customize Service Now applications and modules based on business needs; • Configure Service Now workflows, forms, reports, and integrations to optimize platform functionality; • Provide technical expertise and support for Service Now platform including troubleshooting and issue resolution; • Conduct testing and quality assurance to ensure the reliability and performance of Service Now solutions; • Stay updated on Service Now best practices, new features, and industry trends to drive innovation and continuous improvement. • Collaborate with stakeholders to understand requirements and translate them into technical solutions; • Design, develop, and customize Service Now applications and modules based on business needs; • Configure Service Now workflows, forms, reports, and integrations to optimize platform functionality; • Provide technical expertise and support for Service Now platform including troubleshooting and issue resolution; • Conduct testing and quality assurance to ensure the reliability and performance of Service Now solutions; • Stay updated on Service Now best practices, current features, and industry trends to drive innovation and continuous improvement.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

ITIL V3 Foundation - Axelos Axelos, Service Now Certified Application Developer - Service NowService Now

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Personal Effectiveness, Service Now Platform, Storytelling

Language

English (Required)





Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Application Service Now N

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Sr. Developer - Enterprise Application ServiceNow N 4B (India)
🏢 Genpact
📍 India