Description
Responsibilities: Analyze existing operational processes to identify inefficiencies, gaps, and opportunities for improvement. Develop, implement, and track process improvement strategies to optimize business operations and enhance productivity. Collaborate with cross-functional teams to gather data, insights, and requirements for process improvement initiatives. Conduct performance and data analysis to evaluate the effectiveness and impact of process enhancements. Prepare comprehensive reports and presentations to communicate findings, insights, and recommendations to stakeholders. Support and drive continuous improvement initiatives to achieve operational excellence and business growth. Maintain documentation of processes, improvements, and performance metrics to support transparency and accountability.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Business Analysis Professional (CBAP) - Upgrad Upgrad, Certified Risk Qualified (CRP) - Udemy Udemy
Required Skills
Business Analysis, Change Management, Compliance Risk Management, Critical Thinking, Data-Driven Decision Making, Information Security Risk Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning
Language
English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Enterprise Programs
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
📌 Business Analyst - Enterprise Programs 4B (India)
🏢 Genpact
📍 India