This role combines people leadership with technical ownership. The manager will establish a reliable operating rhythm for the team, set priorities, coach and develop engineers, manage stakeholder expectations, and ensure that enterprise platforms and services are secure, well-documented, measurable, and responsive to business needs.

The manager will oversee capabilities including Atlassian products, Jira Service Management, Jira Assets, Zendesk, Glean, Power BI, Power Automate, and related enterprise integrations and data workflows.

Key responsibilities

People leadership and team management

• Lead, coach, and develop Enterprise Solutions Engineers in India and across the broader team.

• Set clear goals, ownership, service expectations, and development plans for each team member.

• Establish team standards for communication, documentation, quality, delivery, and operational follow-through.

• Run regular one-on-ones, team meetings, planning sessions, and performance reviews.

• Build accountability for commitments while creating a collaborative and supportive team setting.





• Recruit, onboard, mentor, and retain Enterprise Solutions talent.

• Coordinate knowledge transfer, coverage, succession planning, and cross-training so critical services do not depend on a single individual.

Portfolio, prioritization, and stakeholder management

• Own the Enterprise Solutions team backlog and prioritize work across operational support, projects, platform improvements, automation, reporting, and strategic initiatives.

• Translate business needs into clear requirements, delivery plans, milestones, and measurable outcomes.

• Serve as the primary escalation point for Enterprise Solutions work and communicate status, risks, dependencies, and decisions to leadership.

• Establish and maintain an operating rhythm for intake, prioritization, delivery tracking, service reviews, and continuous improvement.

• Partner with Corporate Support, Product Engineering, Data & AI, In

📌 Enterprise Solutions Manager (Bengaluru)
🏢 InvestCloud
📍 Bengaluru