IT Support Specialist (India)

IT Support Specialist (India)

09 Oct
|
Nikkiso Cryogenic Industries
|
India

09 Oct

Nikkiso Cryogenic Industries

India

Company Overview

Nikkiso Clean Energy & Industrial Gases (CE&IG;) is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the LH2, LNG and industrial gases industries. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over USD 1.2B in annual revenue, 8,000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Job Overview

Summary/Objective:

Under general direction, performs a range of routine to intermediate tasks related to computers, peripherals, networking, and communications in support of all Local-Area-Network (LAN) systems. This role requires familiarity with the latest operating systems for both clients and servers. Responsibilities include maintaining and supporting desktop hardware and software, as well as performing various technical duties involved in the installation, repair, and maintenance of personal computers, peripherals, servers, and related equipment. Additionally,



the role involves responding to IT tickets assigned to support users across multiple locations

Responsibilities

Essential Functional:

Responsibilities:

• Install recent and / or update computer workstations, printers and peripherals, and client software for local and remote users

• Troubleshoot and resolve computer and network problems; escalate and ask for assistance to resolve problems in a timely manner

• Respond to assigned IT Tickets in a timely manner

• Diagnose computer, network and communications problems

• Perform software reloads and upgrades for computer systems and communications equipment

• Implement computer / user controls to secure and promote the proper functionality of user community networked computers

• Interfaces with vendor technical support staff to deploy and resolve hardware, software, and networking issues

• Maintains IT supplies and IT assets inventory and coordinates the disposal of all unwanted IT equipm

📌 IT Support Specialist (India)
🏢 Nikkiso Cryogenic Industries
📍 India

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