Senior Support Engineer (India)

Senior Support Engineer (India)

09 Oct
|
ProctorU
|
India

09 Oct

ProctorU

India

At Meazure Learning, we empower universities and credential organizations around the world by providing secure, reliable online proctoring and testing solutions. Our mission is to create seamless, high-quality experiences for test takers, ensuring fairness and integrity in remote assessments.
As Meazure Learning continues to expand its commitment to exceptional customer experience, we are building a Customer Support Engineering team in India. This team will serve as a key technical partner to our customers and internal stakeholders, taking ownership of complex technical issues that require deeper investigation and cross-functional collaboration.
This is a remote position based in India, supporting core business hours from 1 PM – 10 PM; 4 PM – 1 AM IST, Monday through Friday, with flexibility depending on business needs. You will collaborate with global teams and stakeholders across different time zones, contributing to the resolution of complex customer-impacting issues and continuous improvement of our products and support processes.
Join Us and You’ll:




• Be part of an innovative and rapid-growing global technology team focused on automation and quality engineering.
• Work on cutting-edge test automation frameworks and cloud-based solutions to improve software quality.
• Collaborate with talented professionals across development, product management, and engineering teams to deliver world-class software.
• Make a real impact by helping ensure the integrity and reliability of online assessments worldwide.
• Grow your career in an organization that values learning, innovation, and continuous improvement.

What You’ll Do:
• Technical Support:• Provide prompt, accurate, and empathetic technical support to Meazure Learning customers via various channels (e.g., email, chat, phone).
• Diagnose and troubleshoot basic to intermediate technical issues related to our software applications, web platforms, and associated services.
• Guide users through step-by-step solutions, pro

📌 Senior Support Engineer (India)
🏢 ProctorU
📍 India

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