IND Lead Software Engineer - GCC093
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every prospect to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Key Responsibilities
Development:
• Ability to design and implement advanced AI/ML workflows leveraging a combination of Out of the box Salesforce (Agentforce) capabilities and industry offerings from AWS/GCP, Vertex AI, and RAG architectures, including integration with vector and graph databases.
• Ability to develop end-to-end generative AI workflows using custom solutions using Apex, Visualforce, Lightning Components, and Flows with attention to data integration ensuring data quality, validation, and monitoring, while optimizing for unstructured data and agentic workflows.

· Build AI-driven systems to improve data and salesforce capabilities, ensuring compliance with industry best practices.

• Integrate Salesforce with external systems via APIs and middleware tools.




• Develop and maintain automation processes and custom applications.
• Participate in code reviews, testing, and deployment activities.

Admin:
• Effectively manage user setup, roles, profiles, permissions, and security settings using traditional techniques and incorporating Agentforce templates to advance and reduce day-to-day operational management
• Maintain data integrity and perform regular data audits.
• Create and manage reports, dashboards, and workflows.
• Configure custom objects, fields, page layouts, and record types

Innovation & Collaboration:
• Proactively identify opportunities to enhance user experience and system performance.
• Contribute to POC development for emerging Salesforce features and integrations.
• Champion a culture of experimentation, learning, and continuous improvement.

Required Skills & Experience:
• Experience as Salesforce Administrator and/or Developer

📌 IND Lead Software Engineer (Hyderabad)
🏢 The Hartford
📍 Hyderabad