Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced Network Security Operations skilled to join the VNO-ESOC team supporting Heritage 3 Network Operations. This role is focused on delivering reliable, secure and efficient operational support across enterprise network security infrastructure, including firewalls, proxy platforms, load balancers, VMware environments and Cisco FMC. The successful candidate will play a key role in incident resolution, service restoration, change implementation, risk management and continuous service improvement while ensuring high availability of customer-facing security services.
What you’ll do
Incident, Problem and Service Request Management
•Troubleshoot and resolve incidents across firewall, proxy, load balancer, virtualisation and security management platforms within agreed service levels.
•Investigate complex service-impacting issues across Cisco, F5, Clavister, Fortinet, NetGu
📌 Network Security Operations Specialist (Pune)
🏢 Vodafone
📍 Pune