FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

We are seeking an experienced and proactive Collections Senior Associate to manage a global accounts receivable portfolio and drive timely, customer-focused resolution of overdue balances. The role requires strong end-to-end Order to Cash knowledge, disciplined follow-up, sound judgment, and the ability to partner with customers, Sales, Billing, Accounting, Cash Application, and other stakeholders.

The successful candidate will own collection outcomes,



maintain accurate account documentation, identify root causes affecting payment, support credit hygiene, and contribute to process improvement and team capability building. Success in this position depends on balancing customer relationships with firm collection discipline, meeting daily and month-end deadlines, and maintaining high-quality records and controls.

This position reports directly to the Collections Manager.

What You'll Be Do

· Manage an assigned portfolio of customer accounts across aging buckets, with clear prioritization of high-value, high-risk, and long-outstanding items.
· Contact customers through skilled email and phone follow-up to secure payment commitments, understand non-payment reasons, and drive timely resolution.
· Analyze aging reports, account statements, invoices, credits, payment history, dispute status, and collection notes to determine the appropriate

📌 Collection Senior Associate (Hyderabad)
🏢 FACTSET
📍 Hyderabad