Job Description – Junior Consultant – Plant & Machinery | Construction ERP

Company: NWAY Technologies Pvt. Ltd.
Location: Indore, Madhya Pradesh
Department: ERP Implementation / Customer Support
Experience: Fresher – 1 Year
Qualification: B.E. / B.Tech – Mechanical Engineering
Employment Type: Full time
Work Mode: On-site

About NWAY Technologies

NWAY Technologies Pvt. Ltd. is a product-based IT company providing enterprise software solutions for Construction, Infrastructure, Transport, Cotton, Real Estate and other business domains.

About the Role

We are looking for a Junior Consultant with a Mechanical Engineering background to join our Construction ERP team and support customers using the Plant & Machinery module.

The role is suitable for fresh Mechanical Engineering graduates who are interested in understanding construction equipment, machinery management and ERP-based business processes.

Key Responsibilities

- Provide functional support to customers using the Plant & Machinery module of NWAY Construction ERP.
- Understand customer requirements and assist them with day-to-day module-related queries.
- Learn and support processes related to construction plant and machinery management.
- Assist customers with machinery-related entries, records, utilization, maintenance and operational data.
- Understand issues reported by customers and coordinate with the internal technical/product team for resolution.




- Provide basic product demonstrations and user guidance to customers.
- Assist in ERP implementation, configuration, testing and user training.
- Document customer issues, requirements and resolutions.
- Follow up with customers to ensure timely resolution of reported issues.
- Develop a strong understanding of construction machinery and the ERP processes associated with it.
- Travel to customer/project sites when required for implementation, support or training.

Candidate Profile

- B.E. / B.Tech in Mechanical Engineering.
- Freshers are encouraged to apply.
- Basic understanding of mechanical equipment, construction machinery and maintenance concepts.
- Good analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Comfortable interacting with customers and understanding their requirements.
- Willingness to learn ERP software and construction industry processes.
- Willingness to travel to customer/project sites when required.
- Basic knowledge of MS Excel and computer applications.

Good to Have

- Academic/project exposure to heavy machinery, construction equipment or equipment maintenance.
- Basic understanding of equipment utilization, preventive maintenance and machinery operations.
- Exposure to ERP/software applications.
- Interest in customer support, implementation and functional consulting.

Benefits:

- Provident Fund

Work Location: In person

📌 Junior Consultant – Plant & Machinery | Construction ERP (Indore)
🏢 Nway Technologies
📍 Indore