CRM Executive

Experience: 6 Months – 1 Year
Location: Calicut
Employment Type: Full-Time(9:30am t0 5:30pm)

Job Responsibilities:

- Manage customer relationships and handle customer queries through calls, WhatsApp, and other communication channels.
- Follow up with leads, students, and clients regularly.
- Maintain and update CRM records and customer information.
- Coordinate with the sales, marketing, and academic teams for smooth customer handling.
- Track leads, follow-ups, conversions, and pending enquiries.
- Ensure timely responses and provide proper customer support.
- Prepare daily/weekly CRM and follow-up reports.
- Maintain positive relationships with existing and potential customers.

Requirements:

- 6 months–1 year of experience in CRM, customer relationship management, telecalling, sales support, or a similar role.
- Good communication and interpersonal skills.
- Basic knowledge of CRM tools and MS Office/Google Workspace.
- Ability to manage multiple follow-ups and maintain accurate records.
- Positive attitude, patience, and good problem-solving skills.

Benefits:

- Cell phone reimbursement
- Commuter assistance

Work Location: In person

📌 CRM Executive (Kozhikode)
🏢 CODEBRUCKE PRIVATE
📍 Kozhikode