This role is for one of Weekday’s clients
Salary range: Rs 2500000 - Rs 3500000 (ie INR 25 - 35 LPA)

Min Experience: 3+ years
Location: Bengaluru
JobType: full time

We are looking for a customer-focused Product Manager with 3–5 years of experience to drive product strategy, development, and optimization, with a strong emphasis on Customer Experience (CX). The ideal candidate will understand customer needs, identify pain points across the user journey, and translate insights into impactful product features that improve satisfaction, engagement, and retention.
The role requires a combination of strategic thinking, analytical capabilities, product execution, and cross-functional collaboration. You will work closely with engineering, design, marketing, sales, and customer support teams to deliver intuitive, user-friendly, and scalable product experiences aligned with business objectives.

Key Responsibilities
1. Product Strategy and Roadmap• Define and execute product strategies that align customer needs with business goals and organizational priorities.




• Develop and maintain a product roadmap based on customer feedback, market research, business requirements, and competitive analysis.
• Identify opportunities to improve existing products and introduce new features that enhance the overall customer experience.
• Prioritize product initiatives based on customer impact, business value, technical feasibility, and resource availability.

2. Customer Experience and Journey Optimization• Own and continuously improve the end-to-end customer journey across relevant product touchpoints.
• Identify customer pain points through user interviews, surveys, feedback analysis, behavioral data, and support interactions.
• Collaborate with UX/UI designers to create intuitive, accessible, and seamless product experiences.
• Monitor customer experience metrics such as customer satisfaction (CSAT), Net Promoter Score (NPS), customer effort score (CES), engagement, and retention.
• Develo

📌 Product Manager (Bengaluru)
🏢 Weekday AI
📍 Bengaluru