Business Support Specialist
Location: Powai, Mumbai, Maharashtra, India
Department: Operations Employment
Type: Full-Time, Permanent
About 3Shape
3Shape is a global leader in digital innovation, developing 3D scanners and CAD/CAM software solutions for the dental and audio industries. We are driven by a passion for creating technology that makes a real difference in people's lives. As we expand our footprint in India, we are looking for a dedicated and skilled qualified to join our ambitious Mumbai team.
The Role
We are seeking a proactive and detail-oriented Business Support Specialist to join our India office based in Mumbai. This role is responsible for supporting and optimizing the overall operations for 3Shape in India. You will be a key player in ensuring our business runs smoothly, overseeing critical functions including administrative support, daily operations, sales ops support, inventory management, AR management and other aspects of a growing organization.
Reporting to the India Country Manager,
you will work in close collaboration with the local commercial team as well as our global functions in Copenhagen and Poland, including Production, Global Supply Chain, and Finance. You will also be the main point of contact for our external partners, such as third-party logistics (3PL) providers and accounting firms.
Key Responsibilities
As a Business Support Specialist in Mumbai, you will be responsible for:
• Managing and optimizing daily operations to ensure maximum efficiency and effectiveness.
• Serving as the primary operational contact for our external 3PL provider and finance/accounting partners.
• Coordinating and ensuring timely and compliant customs clearance for all imports and exports.
• Overseeing inventory management, including tracking stock levels, managing inflow/outflow, and optimizing warehouse operations.
• Processing customer orders accurately and coordinating with logistics partners to ensure timely delivery schedules are met.
• Gen
📌 Business Support Specialist (Mumbai)
🏢 3Shape
📍 Mumbai