Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Team Lead, Credit and Collections is a developing management role, responsible for ensuring the implementation of policies, processes and procedures related to Credit and Collections.

This role can operate at a regional or divisional level and is responsible for overseeing directing and managing the activities of a credit and collections team, fostering a collaborative and cutting-edge team culture focused on operational excellence.

Key responsibilities:• Manages a credit and collections team, providing guidance, training, and performance feedback to ensure high-quality work and adherence to established processes.
• Oversees the assessment of client creditworthiness, analyzing financial data, credit reports,



and other relevant information.
• Assists in setting appropriate credit limits for clients based on risk assessment and established credit policies.
• Monitors collections activities, including tracking accounts receivable and proactively contacting clients for outstanding payments.
• Ensures positive and professional communication with clients to address billing inquiries, resolve disputes, and negotiate payment arrangements.
• Collaborates with the credit team and other stakeholders to identify and mitigate potential credit risks.
• Prepares and presents regular collections performance reports and key performance indicators (KPIs) to relevant business stakeholders.
• Identifies opportunities for process improvements in credit evaluation and collections procedures to enhance efficiency and effectiveness.
• Collaborates with relevant cross functional teams to address credit and collections-related issues and impr

📌 Senior Team Lead, Credit and Collections (Bengaluru)
🏢 NTT
📍 Bengaluru