09 Oct
|
NTT DATA Services
|
Noida
09 Oct
NTT DATA Services
Noida
Req ID: 391358
NTT DATA strives to hire exceptional, cutting-edge and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Security Analysis Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Description: OKTA IGA (Identity Governance & Administration) Support Engineer / Administrator
Position Summary -
We are seeking an experienced OKTA Identity Governance & Administration (IGA) Support Engineer to provide L4/L3 managed services support for the enterprise OKTA IGA platform. The role involves supporting user lifecycle management, troubleshooting provisioning issues, handling incidents and service requests, supporting access certifications, and ensuring the stability, security, and compliance of the IGA environment.
Key Responsibilities -
Identity Lifecycle Management -
• Manage and support Joiner, Mover, and Leaver (JML) processes using OKTA Identity Governance.
• Troubleshoot and resolve user provisioning and deprovisioning issues across integrated applications and systems.
• Monitor and maintain identity synchronization, connectors, workflows, and business rules.
• Ensure timely onboarding, role changes, and offboarding of users in accordance with organizational policies.
Incident & Problem Management
• Provide L4/L3 operational support for the OKTA IGA platform.
• Handle incidents, service requests, change requests, and problem management activities.
• Perform detailed analysis and troubleshooting for identity-related issues.
• Support break-fix activities and ensure service restoration within defined SLAs.
• Conduct root cause analysis (RCA) for major incidents and document findings and corrective actions.
Access Governance & Compliance -
• Enable and support quarterly and half-yearly access certification campaigns using OKTA IGA.
• Support audit activities by providing access reports, evidence, and remediatio
📌 Security Analysis Specialist Advisor (Noida)
🏢 NTT DATA Services
📍 Noida