Job Title - Security Operations Center (SOC) Operator

Management Level : CL11 Analyst / CL 10 Senior Analyst
Location: Pune, PDC3C, Hinjewadi
Must have skills:
Excellent verbal and written communication skills
Access control alarm monitoring
CCTV monitoring
Risk monitoring
Handling safety / security related calls from employees
Valuable to have skills:
Experience in Global Security Operations Center / Regional Security Operations Center
Sending mass notification / people advisory to employees / travel advisories
Experience: Minimum 3-4 year(s) of experience is required

Job Summary:
The SOC Operator will be responsible for assessing, analyzing, and responding to incidents related to safety and security for the APAC region. The role requires daily use of tools/systems (e.g., access control, video management, risk feeds) to detect the impact to Accenture’s people, products, property, or brand image and alert the appropriate response stakeholders. Specifically, incidents may range from extreme weather conditions, political instability, crime, terror, civil unrest,



and other personnel issues. In addition, the Operator will be responsible for customer service tasks to provide critical information and assistance to travelers, static employees, and potentially third parties. This role will be based in Hinjewadi, Pune, Maharashtra and reports to the SOC Shift Supervisor.
Roles & Responsibilities:

• Monitor and operate security systems including access control and CCTV, along with environmental monitoring and mass notification systems.

• Respond quickly and initiate action related to alarms, phone calls, and environmental monitoring and alerting systems
• Notify, assist, and direct external emergency personnel and internal resources as necessary

• Dispatch security officers or law enforcement personnel for alarm response, calls for service, and emergency situations
• Execute protocols and communicate at all levels across the APAC region to employees, site security leads, saf

📌 Security Operations Center Operator (Pune)
🏢 Accenture
📍 Pune