09 Oct
|
EaseMyTrip.com
|
Noida
09 Oct
EaseMyTrip.com
Noida
Company Description EaseMyTrip.com is a leading Indian online travel company that began operations in 2008, initially serving the offline travel market via a B2B2C model. It has since expanded into B2C and B2E channels, offering end-to-end travel solutions to individual travelers, travel agencies, and corporate clients.
Role Description This is a full-time, on-site Ticketing (Galileo) role based in Noida. The role involves handling domestic and international ticket reservations and issuance using Galileo and other GDS platforms as needed. Responsibilities include managing ticket sales, fare calculations, PNR creation and modification, reissues, cancellations, and refunds in line with airline policies. The ticketing professional will assist customers and corporate clients with itinerary planning, schedule changes, and travel-related queries while adhering to company and airline guidelines.
Qualifications
• Robust ticketing and reservations skills,
including Ticket Sales and Reservations using Galileo or similar GDS.
• Excellent Customer Service and Communication abilities to support travelers and corporate clients effectively.
• Proven Sales skills with the ability to upsell relevant services and meet ticketing and revenue targets.
• Hands-on experience with airline fare rules, PNR management, reissues, cancellations, and refunds.
• Familiarity with domestic and international travel regulations, routes, and airline policies.
• Ability to work on-site in Delhi, India, in a fast-paced environment with a high level of accuracy and attention to detail.
• Minimum of a high school diploma; a degree or certification in travel, tourism, or hospitality is an advantage.
• Prior experience in an online travel agency or airline ticketing environment is preferred.
📌 Ticketing ( Galileo ) (Noida)
🏢 EaseMyTrip.com
📍 Noida