Customer Support Associate (Gurugram)

Customer Support Associate (Gurugram)

09 Oct
|
AIonOS
|
Gurugram

09 Oct

AIonOS

Gurugram

WE'RE HIRING Customer Support Experts (Voice Process - Domestic Travel Support) Noida/Mohali

5 Days Working with 10 hours shift | Rotational Shifts & Weekly Offs Cab Facility Provided in odd hours

About the Role :-

Join our growing Domestic Travel Support Team and help deliver exceptional travel experiences. Ideal for customer-centric professionals looking to build a rewarding career in the Airline, Travel, and OTA industry.

Key Responsibilities:-

• Handle inbound voice-based customer interactions.
• Assist with bookings, modifications, cancellations, rebooking's, and refunds.
• Deliver timely and accurate resolutions.
• Adhere to quality, compliance, and process standards.
• Collaborate with Team Leaders, SMEs, and support teams.
• Maintain customer data confidentiality.

Eligibility Criteria: -





• Undergraduate and Graduate candidates can apply. (No Freshers)
• Minimum 6 months of Customer Service, BPO, Contact Center, Travel, Airline, or OTA experience.
• Robust communication and customer handling skills.
• SHL Score: B1 and above.

Why Join Us?
✓ Market-competitive salary and career growth opportunities.
✓ Exposure to leading travel support operations.
✓ Dynamic and employee-friendly work culture.
✓ Continuous learning and development opportunities.
✓ Opportunity to grow with a high-performing team.

Apply Now and Take Off with Your Career ✈

HR Contact: (phone hidden) (Vishal Singh) / (phone hidden) (Anupam) Both are available on Wtsapp.

📌 Customer Support Associate (Gurugram)
🏢 AIonOS
📍 Gurugram

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