Description

Responsibilities: Manage weekly collection, validation, and transformation of client Install Base (IB) data, ensuring accuracy and readiness for upload into internal IT systems. Identify data discrepancies through root cause analysis and implement corrective actions to improve data quality and consistency. Analyze IB data trends to generate actionable business insights and proactively alert leadership to emerging patterns or risks. Collect and validate SLA miss data from supply chain execution partners, ensuring alignment with alternate data sources and preparing inputs for executive dashboards. Design, develop, and maintain analytical reports covering key supply chain metrics such as product shipments, backlog, IB renewals, and inventory on-hand. Solve complex supply chain challenges using data mining, analytics, and sound business judgment to drive operational improvements. Drive process automation and simplification initiatives in alignment with continuous improvement (CI) goals and cross-functional workstream planning. Collaborate with internal and external stakeholders to ensure timely delivery of insights and reporting, supporting strategic decision-making.

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Supply Chain Qualified (CSCP) - Indian Institute of Management, Trichy Indian Institute of Management, Trichy

Required Skills

Blue Yonder Space Planning, Client Relations, Contract Management, Data Literacy, Data Visualization, Financial Management, Generative AI, Inventory Management, Kinaxis, O9 Demand Planning, Order Management, People Leadership, Procurement, Supply Chain Management (SCM)

Language





English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Supply Chain Management

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Front Line Manager - Supply Chain Management 4B (India)
🏢 Genpact
📍 India