Description

& Responsibilities
- Develop and implement machine learning models under guidance to solve business problems in healthcare.
- Work on data preprocessing, feature engineering, and model evaluation as part of AI/ML pipelines.
- Assist in building and integrating ML solutions with APIs and applications.
- Collaborate with cross-functional teams (engineering, product, data teams) to understand requirements and deliver solutions.
- Support development of AI solutions that adhere to privacy, security, and responsible AI principles.
- Work with structured and unstructured data, including text data for NLP use cases.
- Assist in optimizing model performance and improving accuracy through iterative testing.
- Create basic dashboards, reports, or visualizations to present insights.
- Participate in code reviews, testing, and debugging to ensure quality delivery.
- Document solutions, workflows, and model behavior for reuse and knowledge sharing.

Experience Required

- 4–5 years of experience in Machine Learning / Data Science / AI domain.
- Develop and support agentic AI workflows using frameworks such as Lang Chain, Lang Graph, or similar orchestration tools.
- Hands-on experience with Python and libraries such as Pandas, Num Py, Scikit-learn.
- Basic understanding of machine learning concepts such as classification, regression, clustering, and NLP.
- Exposure to model development lifecycle (data preparation, training, evaluation).
- Experience working in a team environment on shared deliverables or projects.

Generative AI & LLM Responsibilities

- Design and optimize prompts for Large Language Models (LLMs) to achieve desired outputs for various use cases.
- Build and maintain Retrieval-Augmented Generation (RAG) pipelines for document Q&A;, knowledge retrieval, and contextual response generation.
- Develop and support agentic AI workflows using frameworks such as Lang Chain, Lang Graph, or similar orchestration tools.
- Implement and manage ETL pipelines for data ingestion, transformation,



and preparation for ML/GenAI workloads.
- Deploy and manage AI/ML solutions on AWS cloud infrastructure (Sage Maker, Lambda, Bedrock, S3, etc.).
- Monitor and evaluate LLM performance, including response quality, latency, and cost optimization.

Experience Desired

- Exposure to Generative AI / LLM concepts and prompt engineering.
- Familiarity with frameworks such as PyTorch or Tensor Flow.
- Experience with APIs, data integration, or cloud platforms (Azure/AWS/GCP).
- Knowledge of vector databases or basic information retrieval concepts.
- Experience working with data formats like CSV, JSON, or documents (PDF, Word).

Education and Training Required

Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or related field.

Primary Skills

- Strong foundation in machine learning and data analysis.
- Valuable understanding of data structures and programming fundamentals.
- Knowledge of Python-based ML tools and frameworks.
- Familiarity with cloud-based environments.

Additional Skills

- Strong analytical and problem-solving skills.
- Good communication skills to work with both technical and non-technical stakeholders.
- Ability to work collaboratively in a fast-paced team environment.
- Willingness to learn and adapt to emerging AI/ML technologies.

Location & Hours of Work:

Hyderabad and Hybrid (2:30 PM IST to 11:30 PM IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

📌 Machine Learning Senior Analyst - HIH - Evernorth (India)
🏢 The Cigna Group
📍 India