ROLE : Mobility Administrator

YOE : 3 to 10

Location : Chennai

JD:

- Proven work experience under Intune and managing corporate owned mobile devices
- Should be instant in responding and taking immediate to any lost/stolen devices.
- Knowledge on Mobile Device Enrollment in Intune and Company Portal.
- Conditional Access Policies on Azure AD
- Intune certificate renewal
- App integration in Intune
- Embody customer service excellence
- Able to find root causes of problems and quickly determine productive solutions
- Exhibits poise and focus under high stress
- Strong verbal and written communication skills
- Strong work ethic to solve problems and get things done
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude

- Provide offshore End user IT support




- Resolve issues reported by end users on mobile devices like unable to send/receive email, unable to configure mailbox etc..
- React immediately to any lost/stolen device incidents.
- Monitor the Intune environment and perform periodic maintenance to keep up the security and hygiene of the infrastructure.
- To keep track of Conditional Access Policies related to Intune and fine tuning them as and when required.
- Analyze and propose improvement plans to keep the infrastructure secure and easy for end users to be able to use the service.

📌 Mobility Specialist (Chennai)
🏢 Tata Consultancy Services
📍 Chennai