We are seeking an International Voice Process Associate to join our dynamic team in India. The ideal candidate will have 1-4 years of experience in a similar role, where they will be responsible for managing customer interactions and providing top-notch service to our international clientele.
Responsibilities
- Handle international voice calls and provide exceptional customer service.
- Resolve customer queries and issues effectively and efficiently.
- Maintain a high level of professionalism while communicating with customers.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Achieve individual and team targets set by management.
Skills and Qualifications
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and ability to think on your feet.
- Proficient in using computer systems and software applications.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Robust interpersonal skills and a customer-oriented mindset.
- Flexibility to work in shifts, including nights and weekends.
Immediate joiners required
* PUC (+2) / Any Degree
* Minimum 1-year International Voice Experience
* Excellent English Communication
* Versant 6
* 24/7 Rotational Shifts
* 5 Working Days
* Two-way Cab Facility
* Work from Office
* CTC: Up to ₹34,000/month
* Take Home: Up to ₹28,000
Interested candidates send your updated resume to this what's app number: (phone hidden)
Email id: [HIDDEN TEXT]
(phone hidden)
Skills: Data Entry, Problem Solving, Time Management, Attention To Detail, Call Handling, crm software, Technical Support, Customer Service
Experience: 1.00-4.00 Years
📌 International Voice Process (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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