Customer Experience Agent – Voice Process

Job Title: Customer Experience Agent – Voice Process

Experience: Freshers & Experienced Candidates

Qualification: Minimum 12th Pass

Employment Type: Full-Time

Shift: US Rotational Shifts

Age Limit: Up to 36 Years

Joining: Immediate Joiners Preferred

Job Description

We are hiring Customer Experience Agents for a voice-based customer support process. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to work in rotational shifts.

Key Responsibilities

- Handle customer queries through voice calls.
- Provide accurate information and effective solutions to customers.
- Maintain a professional and courteous communication style.
- Resolve customer concerns within the defined timelines.
- Maintain proper records of customer interactions.
- Achieve quality and performance targets.

Candidate Requirements
- Minimum qualification: 12th Pass.




- Freshers and experienced candidates can apply.
- Good verbal communication skills in English.
- Strong customer-handling and problem-solving abilities.
- Comfortable working in US rotational shifts.
- Candidates should be willing to work rotational week-offs.

Advantages
- Competitive compensation with incentives.
- Night-shift allowance as applicable.
- One-way cab facility during specified night-shift hours.
- Opportunity to build a career in customer experience and voice operations.

Immediate joiners are preferred.

Contact HR Sangeetha

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Skills: Data Entry, Communication Skills, Problem Solving, Time Management, Multitasking, Product Knowledge, Empathy, crm software, Technical Support, Customer Service

Experience: 0.00-0.00 Years

📌 Customer Support Executive (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru